Product · AI Voice

Callora — AI voice calling that closes the loop

Answer inbound calls, run outbound campaigns from a list, book appointments and log every outcome — and hand a call to a person the moment it needs one.

The problem it solves

Most businesses don't lose deals on the first call — they lose them on the eleventh, the one nobody made. Enquiries arrive after hours, follow-ups sit in a spreadsheet, and the same six questions get answered by a human dozens of times a day. Callora exists for exactly that work: the high-volume, repetitive, time-sensitive calling that a team either can't get to or shouldn't be spending senior people on.

What Callora does

Answers inbound calls — greets the caller, answers from your approved material, captures requirements and books an appointment or raises a ticket.

Runs outbound campaigns — import a list and Callora works through it: qualifying, confirming, reminding or re-engaging, with the outcome recorded per contact.

Click-to-call on your website — a visitor can start a voice conversation from the page instead of filling in another form.

Call transcripts and summaries — every call lands as a written summary with the outcome tagged, so nothing depends on someone's memory.

Human handoff — when the caller is frustrated, the question is outside scope, or the value is high, the call transfers to a person with the full context attached.

Integrates with your systems — CRM updates, calendar bookings and internal lookups through APIs and webhooks rather than copy-paste.

How it works

Callora combines telephony with a language model agent that follows a script and a knowledge base you approve. The agent can look up a record, answer from your documents, take a booking and record an outcome. Every call is transcribed, summarised and tagged, and the numbers that matter — call volume, containment, handoff rate and outcomes — are measured rather than estimated. Nothing is generated outside the boundaries you set: if the answer isn't in your material and isn't permitted, the agent hands over instead of guessing.

Where teams use it

Typically in front-desk and follow-up workflows: real estate enquiry qualification, recruitment screening, insurance renewal reminders, D2C order confirmation, clinic appointment reminders and callbacks, and collections reminders. If your process involves calling a lot of people with roughly the same conversation, it's a candidate.

Deployment and data handling

Callora runs as a managed service, or deploys inside your own cloud environment where data policy requires it. Data residency, retention periods and which model provider is used are configured per deployment. Compliance requirements — including healthcare or regulated-industry use — are scoped with you against what is actually implemented; we don't claim certifications we haven't put in place.